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Home > Terms & Condition of Sale
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PLEASE READ!!! RETURN POLICY AND TERMS AND CONDITIONS OF SALE Fishtanksdirect.com accepts returns of defective merchandise of most manufactures (see below for a list of excluded manufacturers) when you request authorization for the return within 30 days of your original invoice date. If you need to return a defective product to us, you must contact us within 30 days of the original invoice date. Your call or email will be handled by one of our Technical Support Representatives who will verify the nature of the defect and determine the eligibility for return to us. If the product is eligible for return to us, we will issue you a Return Merchandise Authorization (RMA) number. RMA's are valid for 15 days, and the product(s) must be received by Fishtanksdirect.com before the RMA expires. We are unable to accept for return any product received after the expiration of the RMA. RMA's cannot be extended or re-issued. Aqua Medic / Aqualine Buschke 1 866-419-0086 | Aqua Ultraviolet 1 800-454-2725 PurFlo (NuClear) 1 800-777-4458 | PFO Lighting 1 800-577-9690 TAAM (Rio) 1 805-383-3566 | Danner MFG. 1 888-795-5677 Hamilton Technology 1 800-458-7474 | IceCap 1 800-742-3227 Aquadyne (Octopus) 1 858-569-2082 | Aquarium Currents (Sea Swirl)1 570-422-6755 Dolphin Aquarium 1 850-434-9880 | Red Sea Fish pHarm 1 888-RED-SEA9
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