This is to inform you that I received the aquarium and stand/canopy last week. All components were in excellent condition and exactly as advertised when I purchased them.
Thanks for the buying experience. You guys do a great job.
Really awesome service! Thank you very much.
I just want to say thank you greatly for all of your assistance! I am
highly impressed by your customer service focus, especially when you are
the owner of the company.
If this tubing works as we hope, we do plan on ordering many more in the
near future, as well, we also may need your custom tank building
I've been meaning to get back to you regarding ballasts for the Sundial T5HO
light fixture. You sent me the Nova T5 ballasts in hopes that it would be
similar. They are an exact match and didn't take long to install. All works
fine. Thanks again for your fine service. Charlie
Thank you for the excellent service, very impressed with service from you folks, Thanks again!!!
Thank you John !!! Great customer service,..give yourself a pat on the back ! , Dary
Thank you sooo much for all your help. We love our new acrylic tank and setup. Everything is so much clearer and the color of the fish is much truer. Jone H
WOW! I ordered a complete 120g setup with all the trimmings from Fish Tanks Direct. They are one of the BEST aquarium supply companies in the business! John was excellent in answering all my questions and was patient with me over the phone. He never rushed me off the phone when he was busy and even talked at length about new products and fish related stuff. I really enjoyed doing business with this company and will definitely be back in the future!
My new tank was delivered this past Tuesday. Everything was in great shape. This thing is beautiful ! Worth the wait ! Suncoast did a great job !
This is my first acrylic tank. I've had several glass tanks in the past, but I think acrylic is so much nicer looking when built like this.
I haven't had time to set it up yet, but I don't forsee any problems with any kind of leaks by the looks of it.
I just wanted to let you know that I appreciate your quick replies to my questions and concerns. That means a lot to me.
I was kind of leery about shelling out that kind of money without knowing for sure what kind of quality and customer service I would get. Not anymore ! I now feel like I made a wise choice.
If I am ever needing another tank in the future, or know of someone who does, you will be the ones I will go to or recommend !
Thanks again from one happy customer,
Just wanted to send you pics of the tank. UV Sterilizer worked wonderful, Thanks. Occupants so far are, 10 Congo Tetras, 9 Emperor Tetras, 4 Red Phantom Tetras ( the other 11 committed suicide by swimming in filter, which will be fixed shortly thanks to you guys), 4 Flame Dwarf Gourami, 4 Honey Dwarf Gourami, 3 Dwarf Male Gourami, 5 Cory Cats, 2 Blue Eyed Bushy Nosed Placastomus, & a pair of Boesemani Rainbows. Thanks for all your help!!!
Karen & Mark
I just wanted to thank you for your prompt courteous service. My Red Sea Max 250 showed up on time and in good shape. Now I have to wait for the room it's going in to be finished it's torture. ( You people don't do rugs I suppose) Again thank you.
I just wanted to thank you for all your help in getting me the perfect tank for my two goldfish. They've been through a lot with my other tank cracking and emptying out. I LOVE the 12 gallon acrylic hex. It looks beautiful and the fish are loving all the room and great filtration. It's been a long time since I've had such great customer service. I truly appreciate it and will be using you from here on out.
I just got my Canopy for my 210 tank it looks great. I want to thank you for you service. I will be recommending you to all of my fish friends and to the ten different fish clubs that I belong to. Your company is great the service was excellent and I got my Canopy in record time you told me two week it was more like two days.
thanks again for you help
I Finally got the tank set up and thought I would send you a couple of photos. As you can see there are no fish in it yet, I am waiting for the water to cycle before I start stocking it with fish. Everything turned out great and the tank and stand look great. Thanks again for the great service it was a pleasure dealing with you. I will definitely be recommending people your way.
Hello John and Paul thank you very much for the light
deal today can't wait to get home to try this awesome deal out. Just like your
feedback points out, you guys are great to deal with. I look forward to many
more future purchases.
Thanks again lenny
Tank is gorgeous. Whole family is loving it. Now we're spending our evenings
watching it instead of TV! Pictures just don't do it justice, but here are